underscores this commitment with the example of the Falcon Field Mesa hangar project, a multiphase development in which ACB was the only contractor involved in every phase. “We’re the only trade that’s worked with that general contractor on all three phases. Other vendors have burned bridges, but we’ve focused on taking care of our clients,” he explained. This client-centered approach secures repeat contracts and fosters professional relationships, creating a network of industry contacts that naturally leads to new opportunities. It’s a strategy that has not only cemented ACB’s place in the Arizona construction market but has also allowed them to expand their service offerings and take on more complex projects. Also central to ACB’s success is the recognition that effective communication and interpersonal skills are crucial in the construction industry. As Greg notes, the ability to listen, empathize, and communicate trust is not typically emphasized in business education. However, recent research indicates that while technical skills are important, it is “people skills” that determine an organization’s success and the strength of its business relationships. “In every industry, including construction, people management skills are must-have elements,” he emphasizes. This principle drives ACB’s client relations and permeates the entire company culture, ensuring that clients, partners, and employees all feel valued and respected. JANUARY 2025
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