TCS America West January 2025

of the local market, allows G.S.S. to maintain the level of reliability and efficiency that clients expect. Tim further adds that the company’s ability to keep projects on track and within budget is largely due to the trust and synergy established over the years with these subcontractors, who share the company’s commitment to delivering excellence. G.S.S. has built its marketing and business development efforts entirely on referrals. “Our business development, if you want to call it that, is referral-only,” says Tim. “There’s no marketing, no advertising budget. Everything is generated by referral.” This approach has proven highly effective, as G.S.S. puts significant effort into vetting potential clients, ensuring that each project is the right fit. As Tim puts it, “I would argue we do greater vetting on our clients than they do on us,” reflecting the importance of choosing the right partners for successful outcomes. Through this referral-based model, G.S.S. has maintained its reputation for excellence, with every project serving as a testament to the company’s values and work ethic. As Tim points out, G.S.S.’s commitment to quality extends beyond its relationships with subcontractors and clients. “Our repeat customers are really our reward,” he says. “We have clients who keep coming back to us because they trust us. And that trust is the result of years of delivering exceptional work, building relationships, and showing up every day with the same dedication to excellence.” Max adds, “When clients return for more projects, that tells us we’re doing things right, and it drives us to keep pushing ourselves to JANUARY 2025

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