TCS America East February 2025

serve our customers,” he reflects. Nick’s dedication to fostering a positive company culture has been instrumental in building a strong, motivated team. Following a recent branding shift, the company has introduced fun activities like Saturday night baseball games and company competitions. “Our company culture is the most important thing we have,” Nick emphasizes. The company places high value on hiring not just skilled professionals, but individuals who align well with the team. “We hire based on intelligence and personality testing, ensuring we find people who not only can do the job but also want to do it well,” Nick explains. This approach has resulted in a workplace where employees are engaged, satisfied, and committed to the company’s mission. Employee satisfaction is a top priority for Nick. “We’re always looking for ways to improve, to offer training and opportunities that keep people motivated,” he says. This focus on job satisfaction creates a positive atmosphere, which translates into better service for customers. One standout initiative is the ‘golden ticket’ program, where employees are recognized when customers call in with praise. The feedback is noted on a ticket, and the employee gets a spin on the company’s prize wheel, with rewards ranging from cash bonuses to company swag. In addition, Apollo hosts contests, giveaways, and an annual family night THE CONSTRUCTION SOURCE AMERICA - EAST

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