TCS America East February 2025

oriented programs, and adherence to industry best practices has solidified Apollo Heating’s reputation as a leader in northeastern Ohio. When it comes to technology, the company stays ahead of the curve by utilizing cutting-edge tools, like the Imanifold system. This system provides real-time diagnostic data for HVAC systems. “The Imanifold is a game-changer for us. It gives us real-time data on the energy efficiency of air conditioning and heat pump systems, and it generates third-party verified reports for customers,” explains Nick. This tool enhances the team’s efficiency and precision, ensuring customers receive the best possible service. “Without the Imanifold, it would be impossible to perform the level of work we do every time without hours of extra effort,” he adds. The company’s supply chain and strong relationships with vendors also play a crucial role in its success. “We rely on our distributors to deliver the right parts quickly, so we can address customer needs promptly, especially when they’re inconvenienced. Without strong vendor partnerships, we can’t deliver the service we promise,” says Nick. He recalls how, during the COVID-19 pandemic, one of his primary distributors stood out by proactively ensuring the company had the necessary parts and equipment to keep up with the growing demand. “A good distributor helps us stay in a strong position to FEBRUARY 2025

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