DECEMBER 2023 THE CONSTRUCTION SOURCE AMERICA - EAST 4 | Charles Construction ness. “We’ve really formed a great leadership team, working close with the office staff to keep them appraised,” says Hardy Hartzell, Director of Business Development. Hartzell joined the company as a project superintendent in 2000. Before he came aboard, he had turned down several other job offers and came to Charles Construction because it’s a family-run business. “There was emphasis on the quality of work and the personal relationships working for a family-run business,” he says. Charles Construction Services’ relationships with suppliers and sub-contractors are as strong as their relationships in-house. The company’s tradespeople were constantly involved with the strategic development of the company’s new business plan in 2011, Hartzell says. The company made a strong effort to reach out to them, and make themselves readily available if they had input or questions. EMPHASIS ON QUALITY Also setting Charles Construction Services apart in the marketplace is their commitment to quality. Since the company self performs 60 to 70 per cent of their workload – Charles Construction | 5 and utilises a trusted base of subcontractors for the rest – they are able to exercise strict quality control, allowing their work to consistently exceed client standards. In addition, the company sets themselves apart with their commitment to the environment. Being a green and sustainable company is at the forefront of their construction services nationwide. About five of their most recent projects have been LEED-certified buildings. “We’re very safety-oriented and very energy-efficient,” Hartzell says. Finally, the company places their community high on their list of priorities – an-
RkJQdWJsaXNoZXIy OTYzNTg=