TCS America South January 2024

DECEMBER 2023 THE CONSTRUCTION SOURCE AMERICA - SOUTH 6 | Synchro Building Corporation inherent failures in traditional request-forbids processes as well as the clashing of interest which can occur between architects and builders. As Hancock explains, the bidding process puts a contractor in the position of relying on evaluations from subcontractors whose numbers may be intentionally undervalued in hope of securing the contract. Cost increases likely become evident during the course of the project, forcing the contractor to seek quality reductions to offset the costs, further what Hancock describes as a loselose situation for the project owner and all involved. “The architect gets angry because he isn’t seeing the quality he expected. The contractor is angry because he has to makeup the costs. Problems end-up causing delays and the project owner is the one who ultimately suffers,” explains Hancock. DISTINCTIVE IN DESIGN-BUILD Even in the typical design-build approach which fosters collaboration between a builder and architect who often form a joint venture to manage the project, Hancock says issues can still arise from delays or frustrations resulting from forcing two independent heads with two different perspectives (from two or more different business) to reach one Synchro Building Corporation | 7 agreement. “The reaction on the part of a two-headed entity can be a disaster for the owner,” says Hancock. At Synchro, that issue is moot because the architects and construction teams all work under the same roof of the same company; collaboration isn’t something simply encouraged, it’s the way work gets done - no ifs, ands or buts about it. Hancock envisioned certain benefits for customers that could result from the streamlining of services and synergies, essentially, by using a team approach, and he got his chance to put his theories to the test in 1981. The construction company had already been in operation for just over 20 years through the efforts of a man known Dick Ganchan. Hancock actually married Ganchan’s daughter, but his love for the building trade and his experiences with Brown & Root helped him to ultimately secure leadership of Synchro where he soon changed its entire operational model. Where it had once focused on residential construction, the company went on to become a leader in the designing and building of complex commercial and industrial facilities. Synchro was one of the earliest companies to combine architectural and construction services under one roof and the synergy that

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