DECEMBER 2023 THE CONSTRUCTION SOURCE AMERICA - SOUTH no insurance. No trucks. We just had a building and an idea. We went from there.” Despite what seems like a small beginning, the company grew exponentially in just the first four years following its inception. In 2018, with the newly partnered Stephen Bahouth, the company saw a growth of 200 percent. The company increased from three employees to now sixteen. Like most companies, Compass IndustrialwasaffectedbyCOVID and pandemic shutdowns. Despite a decrease in revenue, the pandemic also presented opportunities for the company. “Our revenue was down fifty percent, but we grew,” recalls Hill. “A lot of our customers had team members that were not allowed to travel, so we gained access to a lot of plants were repairs were done in house by customers, but we did them. We did not have the large projects. Where a lot of the capital projects typically happen--no one was doing them. That hurt our bottom line. We managed to grow and maintain some team members. The one goal we had in mind was no one losing their job.” Luckily, Compass Industrial managed to reach that primary goal of retaining all employees during pandemic. The team of employees are a significant factor in the company’s success. It is their excitement and ability to adapt that allows for growth and evolution. Hill remarks, “Many of our projects are specialized, so that keeps our entire team on their toes. In 2021 we have begun working with our clients in the training sector. Compass will train our clients maintenance teams to better understand their equipment. To us every project is exiting, we have not lost the excitement for large or small projects and plan to keep it that way. Post Covid, we have some extremely exciting projects in the future.” Compass Industrial is also special in that they hope to give a boutique feel and experience to their customers. As a smaller company they build trust with their clients. Since they are not tied to specific sponsorships or products, they are free to suggest and offer only the best quality of products for every project. This helps them build close relationships and rapport with clients. Hill outlines the relationship between client and business: “In our industry, our competitors like to have fifty customers. Our goal is to keep the boutique feel so we can pay attention to our five or six large clients, so they do not feel neglected. We cater to them all the time. We are always there. If they fall, we are there to pick them up. Being free to offer our services the way we wanted to create a great partnership with our clients and began to take off like a rocket ship.” When asked about their operation location and capabilities, Hill assures that the company’s capabilities are endless. With projects anywhere from Washington to Michigan, Compass Industrial
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