cine Center, for example, Randy says all those stakeholders enjoyed a “very cohesive atmosphere.” “Everyone had the same goal in mind, which was to make this a very good project for everybody,” he says. “It was a true collaboration. There was no bickering, there was no ‘I have to get mine done, you wait your turn.’ It was all about what was better for the project. Everyone was on board with that from the very beginning.” “You could go to anybody’s office and sit down and have a productive conversation,” he adds. “It was never ‘me vs. you,’ it was always ‘what can we both do to help.’” In many cases, the relationships on that project were brand new, which makes that quick cohesion particularly impressive. “From day one, everyone did what they said they were going to do,” Randy says. “Everyone was a man of their word, or lady of their word. We could trust each other. And the relationships we built were lasting – I haven’t been on the project in several months, but I still talk with many of the people I met on that job.” So how did TDIndustries build that trust in such a short amount of time? Randy credits it to the transparency and honesty that everyone exhibited from the first meeting. He says building trust, especially in a construction environment, is “all about open and honest communication.” John adds that it’s especially important to maintain that honesty in the face of chalTHE CONSTRUCTION SOURCE AMERICA as well as the “Servant Leadership” philosophy they practice. That philosophy dates back to 1972, when founder Jack Lowe Sr. began the process of implementing it. Those guiding principles – which revolve around the growth and well-being of people and the communities to which they belong – are now woven into every level of the organization. They inform the way the company interacts with both customers and employees. “When it comes to TD, I truly feel that the people above me and below me have always been there, and have always truly cared,” Randy says. “To me, that’s worth more than anything – to work with people who actually truly care about you as a person, not just as an employee. That’s what has kept me here.” According to Randy, the company seeks to extend that tightknit culture to include their project partners – including the contractors, subcontractors, and tradespeople they work with on the ground. On the Orthopedic and Sports MediFEBRUARY 2020 ““Everyone was a man of their word, or lady of their word.” DECEMBER 2023 THE CONSTRUCTION SOURCE AMERICA - SOUTH
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