DECEMBER 2023 THE CONSTRUCTION SOURCE AMERICA - WEST homes in his youth. When Byars moved into the Michiana area, the Millers became natural family friends. “I always had a huge amount of respect for the level & quality of homes Tim built. I had a lot of respect for him as a person and the level of home he was building. I always grew up wanting to be a home builder. The ultimate dream was to be a home builder and own my own company doing it,’ notes Byars. Such respect extends to both the quality of work Fireside Homes wants to achieve during home builds, as well as the relationships it hopes to kindle. The respectful relationships they build lead to positive experiences for clients and repeat customers for the company. “We strive to provide our clients with a positive building experience,” adds Byars. “Building your home can be a very emotional experience, and we understand that. There will always be bumps along the road with every build, but our team does a great job of navigating those challenges, and delivering a beautiful, finished product in the end. Our goal is for our customers to look back fondly on their building experience with us.” Byars notes that he has built ten to twelve homes that are for repeat customers. For some, it may even be their fourth home built with Fireside. Repeat customers illustrate the kind of encouraging experiences and quality service that Fireside provides. Fireside Homes believes that preserving a good relationship is just as important as quality of service. “Our motto that we build by is “building relationships one home at a time,” remarks Byars. “For us, people are everything. Everything we do is done through the lens of “how does this affect our relationships with our client?” I would rather lose a dollar and keep the relationship than profit on risking a relationship with a client.” Fireside’s treatment of clientele Photo: Hannah Elyse Photo: Hannah Elyse
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