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12 | Epcon Homes & Communities including market changes, financing oppor- tunities, and new product development,” Rini said. Even more, ECFI provides excellent Franchising operations guidance through the corporate Support Center. With years of experience in every aspect of the home- building business, the team at Epcon’s Sup- port Center is able to provide their Franchise Builder Partners with knowledgeable advice and skilled assistance. “ECFI maintains active working rela- tionships with our Franchisees that is based on mutual respect and cooperation,” Overly says. “Our Builder Partners are always pre- pared to support one other when needed. Additionally, there is willingness and open- ness from the Franchise Builder Partners to provide the company with suggestions and ideas. Some of our most successful imple- mentations over the last several years were initiated from feedback from the front lines.” If an Epcon Builder Partner has a ques- tion, they can contact the corporate staff, who regularly answer questions concerning all aspects of the business – everything from construction, to sales, to marketing, to busi- ness operations, and business management.